Billing FAQ : Invoices and Payment Issues

V4 Quick Answer

Link Whisper premium plans are available with monthly or annual billing. Sign in at linkwhisper.com and open My Account for downloads and subscription details. Refund eligibility depends on whether a payment was for an initial purchase, a renewal, or AI credits, so check the current Terms.

Finding Your Invoice

1. Sign in at linkwhisper.com.
2. Open My Account.
3. Open the relevant order or subscription and use the invoice or download control shown for that transaction.

If you cannot find an invoice, email support@linkwhisper.com with your order number and account email. Do not send full payment-card details or your password.

Billing Options and Renewal

• Choose the monthly or annual option shown on the current pricing page. Prices, plan limits, and available options may change.
• Your subscription renews according to the billing interval selected at checkout unless you cancel it.
• To stop future renewals, sign in and use the cancellation control in My Account → Subscriptions or the account settings available for your subscription.
• After cancellation, the subscription remains active until the end of the current billing period and will not renew again.
• Canceling stops future renewals; it does not automatically refund a payment that has already been processed.

Refunds

The current money-back guarantee is limited to the first 14 days of an initial purchase.

• No refund is available after the 14-day period.
• Processed recurring subscription charges are non-refundable, including monthly or annual renewals.
• Processed subscription reactivations are non-refundable.
• Sales of AI credits and credit-based subscriptions are non-refundable.

To ask about a potentially eligible initial-purchase refund, email support@linkwhisper.com with your order number, account email, and purchase details. Requests are reviewed under the current Terms.

Failed or Declined Payment

• Retry through the current checkout or account billing flow and verify the payment details.
• If your bank or card provider is blocking the transaction, contact them for assistance.
• If payment was completed but your account was not updated, email support with your order email, transaction date, and receipt or order number.

Never send your full card number, security code, password, license key, or API key in plain text.

Upgrading Your Plan

1. Sign in at linkwhisper.com.
2. Open My Account → Subscriptions.
3. Use the manage or upgrade control shown for your subscription.
4. Review the current options and price displayed during checkout before completing the change.

Your WordPress license activation count and Link Whisper AI credit balance are separate. Check the current pricing page for license limits and use Link Whisper → AI Subscription in WordPress for AI plans, purchases, renewal details, and AI Credit History.

Payment Statement

A charge may appear as Link Whisper or as the payment processor used for the transaction. Use the order number and transaction date when asking support to identify a payment.

Still Need Help?

Email support@linkwhisper.com with your order number, account email, site URL if relevant, and a short description of the issue. Please do not include passwords, full card details, license keys, or API keys.