[Core Features & Tools] How to Purchase AI Credits

[Core Features & Tools] How to Purchase AI Credits

How to Purchase AI Credits

AI Credits unlock Link Whisper's advanced AI-powered features, including semantic link suggestions, relevance scoring, and intelligent content analysis. This comprehensive guide covers everything you need to know about purchasing, activating, and troubleshooting AI credits.

What Are AI Credits?

AI Credits are a separate purchase from your Link Whisper license that enable AI-powered features.

What AI Credits Unlock:

🤖 Semantic Link Suggestions: AI understands context and meaning, not just keywords

🤖 Link Relation Score: Measures relevance (0-100%) of suggested links

🤖 Product Detection: AI identifies products mentioned in your content

🤖 Keyword Analysis: Determines what your content is actually about

🤖 Smarter Matching: Finds connections that keyword matching misses

Why AI Credits Are Separate:

Cost Structure:

AI processing (using models like GPT-4) has per-use costs from providers like OpenAI.

Rather than forcing everyone to pay for AI (even if they don't use it), Link Whisper offers it as an optional add-on.

Flexibility:

Buy only what you need when you need it.

No Subscription Required:

Credits are one-time purchases - buy a package, use credits at your own pace.

Where to Buy AI Credits

Link Whisper AI credits are purchased separately from your main plugin license.

Purchase Page:

You can buy credits directly at LinkWhisper.com/ai-plans

Access Methods:

Method 1: Direct URL

Method 2: From Your WordPress Dashboard

  1. Go to Link Whisper → Settings → AI Settings in WordPress
  1. Look for "Purchase AI Credits" or "Buy Credits" link
  1. Click it to go to the purchase page

Method 3: From Your Account Dashboard

  1. Navigate to AI Credits or Billing section
  1. Click "Purchase Credits"

What to Expect on the Purchase Page:

You'll see:

  • Available credit packages (various sizes)
  • Pricing for each package
  • Estimated usage (how many posts each package can process)
  • Payment options

Pricing Tiers Explained

The system offers various tiers based on volume.

Common Package Sizes:

Exact pricing may vary, but typical packages include:

Starter Package:

  • Price: ~$5-10
  • Credits: ~1,000 credits
  • Estimated Coverage: ~100-200 posts (varies by content length and model choice)

Standard Package:

  • Price: ~$20-30
  • Credits: ~5,000 credits
  • Estimated Coverage: ~500-1,000 posts

Pro Package:

  • Price: ~$40-50
  • Credits: ~10,000 credits
  • Estimated Coverage: ~1,000-2,000 posts

Enterprise Package:

  • Price: ~$75-100
  • Credits: ~20,000+ credits
  • Estimated Coverage: ~2,000-4,000 posts

Important: Check the current pricing on LinkWhisper.com/ai-plans as packages and pricing may change.

One-Time Purchase Model:

These are typically "On-Demand" packages.

What This Means:

No Subscription: You pay once for a bundle of credits

No Recurring Charges: Credits remain in your account until used

No Expiration: Credits don't expire (typically)

Use at Your Pace: Process 10 posts today or 100 posts next month - your choice

You do NOT need to sign up for a recurring monthly subscription to get AI credits.

Credit Usage: What Affects Consumption

Model Choice:

Link Whisper supports multiple AI models with different costs:

GPT-4o Mini: (Recommended for most users)

  • Cost: Very low credit consumption
  • Speed: Fast processing
  • Quality: High quality for most use cases
  • Efficiency: Credits last 10-12x longer than full GPT-4o

GPT-4o: (Full model)

  • Cost: High credit consumption
  • Speed: Slower processing
  • Quality: Highest possible quality
  • Use Case: Only if you need absolute best results

Example:

1,000 credits using GPT-4o Mini = ~200 posts processed

1,000 credits using GPT-4o = ~15-20 posts processed

Recommendation: Start with GPT-4o Mini. Most users won't notice a quality difference, and credits last much longer.

Content Length:

Longer posts consume more credits:

  • 500-word post: Low credit usage
  • 1,500-word post: Medium credit usage
  • 3,000+ word post: High credit usage

Site Size:

Processing a 10-post site vs. a 1,000-post site dramatically affects credit consumption.

How to Choose the Right Package:

Small Sites (< 100 posts):

Start with the Starter Package (1,000 credits)

Medium Sites (100-500 posts):

Standard Package (5,000 credits) is ideal

Large Sites (500-1,000 posts):

Pro Package (10,000 credits) or higher

Very Large Sites (1,000+ posts):

Enterprise Package (20,000+ credits)

Or buy multiple packages as needed

Pro Tip: Start with a smaller package to test AI features. You can always buy more credits later.

Payment Process

Purchasing AI credits is a straightforward process.

Step-by-Step Purchase:

Step 1: Select Your Package

On the LinkWhisper.com/ai-plans page, click the "Buy Now" or "Purchase" button for your chosen package.

Step 2: Review Order

You'll see an order summary:

  • Package name (e.g., "Pro Package")
  • Credit amount (e.g., 10,000 credits)
  • Price (e.g., $50)
  • Total

Step 3: Enter Payment Information

Complete the checkout form with:

Billing Details:

  • Email address (must match your Link Whisper account email)
  • Name
  • Billing address

Payment Method:

  • Credit card number (Visa, MasterCard, American Express, Discover)
  • Expiration date
  • CVV/Security code

Supported Payment Methods:

Credit cards (Visa, MasterCard, Amex, Discover)

Debit cards (with major card logos)

Not Typically Supported:

❌ PayPal (check current payment options on checkout page)

❌ Bank transfer

❌ Cryptocurrency

Step 4: Complete Checkout

Click "Complete Purchase", "Pay Now", or similar button.

Step 5: Payment Processing

The payment processor (typically Stripe) will:

  • Verify your card
  • Authorize the charge
  • Process the payment

This usually takes 5-10 seconds.

Step 6: Confirmation

You'll see a success message on screen:

"Thank you for your purchase! Your credits have been added."

You'll also receive a confirmation email with:

  • Purchase details
  • Receipt
  • Credit amount purchased

Instant Activation:

Once the payment clears, the credits are added to your Link Whisper account instantly (typically within seconds).

Account-Wide Credits:

Credits are tied to your account, not a specific site.

What This Means:

Buy credits once, use them across all websites connected to your license

Manage multiple sites with a single credit pool

Flexibility to allocate credits as needed

Example:

You have a 10-Site License with:

  • Site A: 200 posts
  • Site B: 500 posts
  • Site C: 100 posts

You buy 10,000 credits.

You can use:

  • 2,000 credits on Site A
  • 6,000 credits on Site B
  • 2,000 credits on Site C

OR any other distribution you choose.

Troubleshooting Checkout Issues

If you encounter errors during checkout, try these solutions.

Error: "Could not start checkout: Could not create checkout"

This is a generic error that can have multiple causes.

Troubleshooting Steps:

Step 1: Check Payment Method

Ensure your credit card is:

Valid (not expired)

Has sufficient funds or available credit

Activated for online purchases (some banks require this)

Not blocked for international transactions (if applicable)

How to Verify:

  • Check your card's expiration date
  • Log into your online banking to verify available balance
  • Contact your bank if unsure

Step 2: Clear Browser Cache

Stale cookies or cached data can interfere with checkout.

How to Clear Cache:

Chrome:

  1. Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
  1. Select "Cookies and other site data" and "Cached images and files"
  1. Click "Clear data"

Firefox:

  1. Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
  1. Select "Cookies" and "Cache"
  1. Click "Clear Now"

Safari (Mac):

  1. Safari → Preferences → Privacy
  1. Click "Manage Website Data"
  1. Click "Remove All"

Step 3: Use Incognito/Private Window

Browser extensions (ad blockers, privacy tools) can block checkout.

How to Open Incognito:

Chrome: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)

Firefox: Ctrl+Shift+P (Windows) or Cmd+Shift+P (Mac)

Safari: Cmd+Shift+N

Try completing the purchase in this clean environment.

Step 4: Try a Different Browser

Sometimes browser-specific issues exist.

If using Chrome, try:

  • Firefox
  • Safari
  • Edge

Step 5: Disable Browser Extensions

Extensions that might cause issues:

  • Ad blockers (uBlock Origin, AdBlock Plus)
  • Privacy extensions (Privacy Badger, Ghostery)
  • Script blockers (NoScript)

How to Disable:

  1. Open your browser's Extensions or Add-ons page
  1. Disable all extensions
  1. Try checkout again
  1. Re-enable extensions after purchase

Step 6: Contact Support

If it fails repeatedly after trying all steps, contact support:

Subject: "AI Credits Checkout Error"

Include:

  • Exact error message
  • Package you're trying to purchase
  • Payment method (card type - don't include card number)
  • Browser and operating system
  • Steps you've already tried

Response Time: Usually within 24 hours

Other Common Checkout Issues:

Problem: "Your card was declined"

Cause: Card issuer rejected the transaction

Solution:

  • Contact your bank - they may have flagged it as suspicious
  • Try again after approval

Problem: "Invalid email address"

Cause: Email format error or typo

Solution:

  • Verify email is correct
  • Use the same email as your Link Whisper account
  • Remove extra spaces

Problem: "Transaction timeout"

Cause: Slow internet connection or server issue

Solution:

  • Wait 5 minutes
  • Check if the charge went through (check your bank account)
  • If charged but no credits, contact support
  • If not charged, try again

Credits Not Appearing After Purchase

If you bought credits but the plugin still shows "0 Credits" or "Connect AI," follow this reset procedure.

Why Credits Don't Appear:

Common Causes:

⚠️ Wrong email used: Purchased with different email than your account

⚠️ Custom API key conflict: Old OpenAI API key is still configured

⚠️ Not connected: Haven't clicked "Connect" button in settings

⚠️ Not synchronized: Haven't triggered the initial data processing

Step-by-Step Fix:

Step 1: Navigate to AI Settings

In WordPress, go to Link Whisper → Settings → AI Settings

Step 2: Remove Old OpenAI API Keys

If you previously added a custom OpenAI API key in the settings field:

  1. Find the "OpenAI API Key" field
  1. Delete any text in it (clear the field completely)
  1. Click "Save Changes"

Why This Matters:

If a custom API key is present, Link Whisper uses your personal OpenAI account instead of Link Whisper's AI credit system.

Clearing it forces the plugin to use Link Whisper AI (your purchased credits).

Step 3: Select Provider

Find the "AI Provider" dropdown (may be labeled differently).

Select: "Link Whisper AI" (not "Custom OpenAI API")

Step 4: Connect Your Account

Click the "Connect" or "Connect to Link Whisper AI" button.

A popup or redirect will ask you to log in.

Critical: Log in with the same email address you used to purchase the credits.

Example:

Purchased credits with: youremail@example.com

Must connect with: youremail@example.com

Step 5: Begin Processing Data (CRITICAL STEP)

Once connected, you'll see a "Begin Processing Data" button.

You MUST click this button to synchronize the credits and start the initial AI scan.

Why This Is Required:

The credits often won't display until this process is triggered.

This step:

  • Syncs your credit balance from the server
  • Initiates the AI analysis of your content
  • Activates the AI features

What Happens When You Click:

  1. Link Whisper connects to the AI server
  1. Downloads your credit balance
  1. Begins scanning your site
  1. Progress bar or status message appears

Wait for Initial Processing:

Depending on your site size:

  • Small sites (< 100 posts): 5-10 minutes
  • Medium sites (100-500 posts): 15-30 minutes
  • Large sites (500+ posts): 30-60 minutes or more

Important: Keep the browser tab open during processing.

Step 6: Verify Credit Balance

After processing completes, check your credit balance.

You should now see:

  • Credit balance displayed (e.g., "10,000 credits remaining")
  • AI features enabled in Link Whisper

Still Not Working?

If credits still don't appear after following all steps:

Check Purchase Confirmation:

  1. Check your email for purchase confirmation
  1. Verify the email address the confirmation was sent to
  1. Ensure it matches your Link Whisper account email

Verify Payment Went Through:

  1. Check your credit card statement or online banking
  1. Look for a charge from Link Whisper or Stripe
  1. If charged but no credits, contact support immediately

Contact Support:

If you completed purchase but credits aren't showing:

Subject: "AI Credits Not Appearing After Purchase"

Include:

  • Email used for purchase
  • Transaction/Order ID (from confirmation email)
  • Amount purchased (e.g., 10,000 credits)
  • Screenshots of:
    • Purchase confirmation email
    • AI Settings page showing 0 credits
    • Payment confirmation

Response Time: Usually within 24 hours, often faster for payment issues

Managing Your AI Credits

Once credits are active, you can manage and monitor them.

Checking Your Balance:

In WordPress:

  1. Go to Link Whisper → Settings → AI Settings
  1. Your credit balance is displayed at the top
  1. Example: "9,750 credits remaining"

In Account Dashboard:

  1. Navigate to AI Credits section
  1. View current balance and usage history

Purchasing Additional Credits:

When your balance runs low:

  1. Purchase another package
  1. New credits are added to existing balance

Example:

Current Balance: 500 credits

Purchase: 5,000 credit package

New Balance: 5,500 credits

Credit Expiration:

Typical Policy: AI credits do not expire

You can use them at your own pace - no rush.

Verify Current Policy: Check LinkWhisper.com/ai-plans for any updated expiration terms.

Frequently Asked Questions

Q: Do AI credits work across multiple WordPress sites?

A: Yes! Credits are account-level, so you can use them on any site connected to your Link Whisper license.

Q: Can I get a refund if I don't like the AI features?

A: Check Link Whisper's refund policy. Typically, unused credits may be eligible for refund if requested shortly after purchase.

Q: What happens when I run out of credits?

A: AI features stop working until you purchase more credits. Standard features (keyword-based suggestions, reports) continue to work normally.

Q: Can I share credits with another user?

A: No, credits are tied to your account and cannot be transferred.

Q: Do I need credits for basic Link Whisper features?

A: No! AI credits are only needed for AI-powered features (semantic analysis, relevance scoring). Basic keyword-based suggestions, reports, and one-click insertion work without credits.

Q: Can I use my own OpenAI API key instead of buying credits?

A: Yes! If you have your own OpenAI API account, you can enter your API key in Settings → AI Settings instead of buying Link Whisper credits. You'll be charged directly by OpenAI for usage.

Q: Which is cheaper - Link Whisper credits or my own OpenAI API?

A: For small to medium usage, Link Whisper credits are often more convenient. For very high volume (thousands of posts), a personal OpenAI API subscription might be cheaper. Compare based on your usage.

Q: Can I pause or cancel AI features?

A: Yes, simply disconnect the AI provider in settings. Your unused credits remain in your account for future use.

Need Help?

For any issues with purchasing or using AI credits:

Subject: "AI Credits Help - [Your Issue]"

Include:

  • Account email
  • Specific problem
  • Steps you've already tried

Response Time: Usually within 24 hours

Enjoy the power of AI-driven internal linking with Link Whisper!

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