How to Cancel Your Link Whisper Subscription

Canceling your Link Whisper subscription is a straightforward process. We understand that circumstances change, and we've made it easy to manage your subscription according to your needs. This guide will walk you through the exact steps to cancel your subscription and what to expect afterward.

Understanding Your Subscription

Before canceling, it's important to understand how Link Whisper subscriptions work. Your subscription provides access to:

• Plugin updates and new features

• Priority customer support

• AI credits for link suggestions

• License activation for your WordPress sites

When you cancel, you're stopping future billing only - you'll retain access through your current billing period.

Method 1: The "My Account" Dashboard

This is the self-service option if you prefer to manage your subscription independently.

Step-by-Step Instructions:

1. Log In: Navigate to LinkWhisper.com/my-account and log in with your credentials.

2. Locate License: Click on the License Keys tab in the navigation menu.

3. Billing/Subscription: Check the Subscriptions tab (if visible) to view your current billing details and subscription status.

4. Cancel Option: If a "Cancel" button is explicitly listed next to your active license, click it and follow the on-screen prompts to confirm cancellation.

Important Note:

Not all account dashboards display a self-service cancellation button. If you don't see a cancel option, proceed to Method 2 below.

Method 2: Contact Support (Recommended)

Based on our support protocols and to ensure a smooth cancellation process, contacting our support team directly is the most reliable method.

Why This Method is Recommended:

• Guarantees immediate processing

• Prevents any billing confusion

• Allows you to ask questions about your account

• Ensures you receive confirmation

How to Contact Support:

Email: Send a cancellation request to support@linkwhisper.com

Subject Line: Use something clear like "Subscription Cancellation Request - [Your Name]"

What to Include in Your Email:

• Your License Key (found in your account dashboard)

• OR the Email Address you used for the purchase

• Optionally: Reason for cancellation (helps us improve, but not required)

Response Time: Our support team typically processes cancellation requests within 24 hours (often much faster during business hours).

What Happens After Cancellation?

Understanding the post-cancellation experience helps you plan accordingly:

Immediate Effects:

Billing Stops: You will not be charged for any future billing cycles going forward. Your credit card or payment method will not be charged again.

Access Continues: You generally retain full access to the plugin features, updates, and support until the end of your current paid billing period. For example, if you cancel on February 5th but your subscription was set to renew on March 1st, you'll have access until March 1st.

Links Remain Active: All internal links created by Link Whisper are permanent HTML changes to your WordPress posts and pages. Your existing internal links will not be removed, broken, or affected in any way. They remain active on your site even if you cancel the subscription or completely uninstall the plugin.

AI Credits: Any remaining AI credits in your account will remain available until your current billing period ends.

What You'll Lose Access To:

• Future Plugin Updates: After your billing period ends, you won't receive new versions or security updates

• Priority Support: Support access ends at the conclusion of your paid period

• AI Credit Refills: If you have an auto-refill plan for AI credits, this will be canceled

• New License Activations: You won't be able to activate the license on new sites after the period ends

Confirmation Details

After your cancellation is processed, you will receive an email confirmation from our team stating:

"We have gone ahead & cancelled your subscription. You will not be charged going forward."

Save this email for your records. It serves as proof of cancellation and includes the date your cancellation was processed.

How to Reactivate or Renew a Cancelled License

Changed your mind? No problem! Reactivating a cancelled license is simple and can be done at any time.

Self-Service Reactivation Steps:

1. Log In: Navigate to LinkWhisper.com/my-account and log in.

2. Find Your License: Click on the License Key tab in your account dashboard.

3. Locate Cancelled Subscription: In the License Details column, find your expired or cancelled subscription. It may be marked with a status like "Cancelled" or "Expired."

4. Click View/Upgrade: Click the View / Upgrade button next to your cancelled license.

5. Go to Checkout: In the Action column, select the option that takes you to the Link Whisper checkout page.

6. Complete Purchase: Complete the checkout process to reactivate your license immediately. Your license key will be the same as before.

What Happens Upon Reactivation:

• Your existing license key becomes active again

• You regain access to plugin updates

• Priority support is restored

• You can activate the plugin on your sites again (if deactivated)

• Your billing cycle starts fresh from the reactivation date

Frequently Asked Questions

Q: Will I get a refund if I cancel mid-cycle?

A: Cancellation stops future billing but does not provide a prorated refund for the current billing period. You retain access through the end of your paid period. For refund requests, please see our separate Refund Policy article.

Q: Can I cancel and immediately resubscribe at a different plan level?

A: Yes! Cancel your current plan, wait for confirmation, then purchase the new plan level you prefer.

Q: What if I want to pause my subscription instead of canceling?

A: We don't currently offer a "pause" feature, but you can cancel and reactivate at any time. Your license key remains the same.

Q: Do I need to uninstall the plugin from my WordPress site?

A: No. The plugin will continue to function with existing links even after cancellation. However, you won't receive updates after your billing period ends.

Q: How long does cancellation take to process?

A: Email cancellations are typically processed within 24 hours. You'll receive confirmation once complete.

Need Help?

If you have any questions about canceling your subscription, our support team is here to help:

Email: support@linkwhisper.com

Response Time: Usually within 24 hours, often faster

We're committed to making your Link Whisper experience positive, whether you're staying or leaving. Don't hesitate to reach out with questions!